Kollab currently bills with three workspace plans, daily refresh credits, monthly subscription credits, and one-time top-up credit packs.
This page mirrors the current product logic in production: Free / Pro / Max, 200 daily refresh credits on every plan, a 2,000 monthly free cap for Free, subscription credits granted on successful invoices, and non-expiring top-up credits.
Every plan includes a daily refresh layer. Pro and Max add a monthly subscription credit pool. One-time top-up packs sit on top when you need more room.
For trying the workspace, learning the flow, and running light AI collaboration without a paid subscription.
Daily credits refresh at UTC midnight and never roll over.
For small teams using AI workspaces every day and needing a recurring subscription credit pool on top of the daily refresh.
Subscription credits are granted each billing cycle after invoice payment succeeds.
For high-frequency collaboration, larger monthly workloads, and teams that want the biggest recurring credit pool in the current self-serve catalog.
Built for teams that regularly burn through large monthly credit volume.
These are the current service-side rules behind usage, renewal, refunds, and upgrades.
Every request consumes the daily refresh pool before touching any long-term credit balance.
Free refreshes up to 200 credits per day, but stops refreshing after 2,000 free credits have been used within the month.
Checkout completion syncs the subscription, but the monthly subscription credit grant arrives only after a successful invoice payment.
Top-up packs are one-time purchases with no expiry date. They are consumed after subscription credits and before reward credits.
Top-up credits are one-time purchases for paid workspaces. They stack on top of your long-term credit pool and do not expire under the current rules.
What users experience across upgrade, renewal, cancellation, and downgrade is driven by Stripe webhooks plus background expiry checks.
Moving to Pro or Max starts a Stripe subscription checkout session for the workspace.
When checkout completes, Kollab updates the workspace subscription state, but does not grant monthly subscription credits yet.
The recurring monthly credit pool is granted when Stripe marks the invoice as paid or payment_succeeded.
Canceling a subscription sets it to stop renewing at the end of the current period. An expiry job later downgrades the workspace back to Free.