Customer calls to product insights

Turn these customer call recordings into product insight records. Inputs: - Call recordings or Transcripts: [links or uploads] - Customer segment: [SMB / Enterprise / Creator / Internal Team] - Product Area: [module or feature] - Feedback database: [workspace database link] Database fields: - Customer / Account - Segment - Call Date - Source Audio - Transcript - Pain Point - Feature Request - Objection - Evidence Quote - Urgency - Priority - Linked Roadmap Item - PM Decision - Follow-Up Owner Please: 1. Generate Transcripts and keep the Source Audio linked. 2. Extract exact Customer Quotes for every important Pain Point or Request. 3. Cluster similar feedback across calls by Pain Point, Segment, Product Area, and Urgency. 4. Create one feedback record per distinct insight, not one record per random sentence. 5. Link duplicates to existing database records when the same theme already exists. 6. Mark each record as Review, Promote to roadmap, Research more, or Park. 7. Do not turn a single customer's opinion into a roadmap recommendation unless there is enough evidence.